Suburban Angels privacy policy

Effective as of [insert date]

At Suburban Angels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, services, or events.

Information We Collect

We may collect the following personal information when you contact us, request help, volunteer, donate, or subscribe to our newsletter:

  • Name
  • Email address
  • Phone number
  • Address (if required to provide services)
  • Any information you voluntarily share in messages or forms

We only collect information that is necessary to deliver our services, communicate with you, or meet legal obligations.

How We Use Your Information

We use your information to:

  • Provide the services you request
  • Contact you regarding your enquiry, volunteer role, or donation
  • Send you updates, newsletters, or event invitations (if you opt in)
  • Improve our services and better understand community needs
  • Comply with any applicable laws or regulations

We will never sell, rent, or trade your personal information to third parties.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. Access to your personal data is limited to authorised staff and volunteers who need it to fulfil their roles.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information if it’s inaccurate
  • Withdraw your consent to receive communications from us
  • Request that we delete your personal data (where applicable)

To exercise these rights, please contact us at:
✉️ privacy@suburbanangels.org
📱 [Insert phone number]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Questions?

If you have any questions or concerns about how we handle your information, please contact us at:
✉️ privacy@suburbanangels.org

Thank you for trusting us to serve you with care and respect.